Customer Service Representative - Abbotsford, BC

in Abbotsford, BC

Customer Service Representative - Abbotsford, BC Job

Job Description Job Attributes+

  • Job ID

    661354801

  • Req #

    275702

  • Job Location

    Abbotsford, BC, Canada

  • Job Category

    Customer Service

  • Process orders that are received in person, email, via fax and telephone
  • Arrange transportation, including obtaining best price and timely delivery to meet customer needs
  • Assist customers by providing information and product specifications
  • Coordinate deliveries of jobsite and retail locations, including processing/posting of pallet returns and some product returns
  • Work closely with production, yard, shipping and sale staff to get orders out to customers in a timely and efficient manner
  • May collaborate with outside sales team to exchange information of value in regards to customer inquiries
  • Process product returns & refunds
  • Process cash/debit/credit account transactions
  • Ability to work in a team setting with a variety of different personalities from various departments and positions
  • Must have very strong customer service and data entry skills
  • Must be able to multi-task and prioritize in a fast-paced, high pressure environment
  • Must possess advanced computer skills specifically in Microsoft Office Suite, prior experience working with an ERP/MRP considered an asset
  • High School Diploma
  • Ideally 2-4 years of experience in a customer service role role preferably in a manufacturing environment
  • Public transportation is not available, all candidates must have their own reliable means of transportation
  • Competitive base salary and excellent variable pay plan
  • Comprehensive Benefit Program (many are Employer paid)
  • Matching GRRSP

Additional Information

Who We Are

Get what you want out of life with a global company building the world Imagine leveraging your military background and experience at a company that is building the world’s largest bridges, highways and skyscrapers.

We’re hiring the next generation of plant managers, engineers and operations experts.

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