Commercial Analyst - West Division (Spokane, WA)

• Provide user support training, in person, via telephone, webinar, or email. Should be comfortable presenting and training large and small audiences.
• Work on site with local business leaders to implement Commercial CRH standards across the division pertaining to point of sale systems, quoting systems, CRM systems.
• Ability to prioritize and manage multiple projects simultaneously.
• Document and analyze sales processes procedures, and/or policies.
• Assist Commercial teams in pulling information from the various system reports and compiling valuable information for meetings to drive performance.
• Help promote a strong customer centric image to our customers and other CRH divisions.

• Travel will involve – up to 50% of the applicant’s time across the western division of CRH.
• College degree preferred, but not required. High school diploma or general education degree (GED) required; and three to five years related experience, or equivalent combination of education and experience.

• Ability to read and comprehend instructions, correspondence, and memos. Ability to write clearly and effectively. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Ability to apply common sense understanding and to carry out detailed written or oral instructions. Applicant must be self-motivated and needs to be able to handle time sensitive material under stressful situations.

• Must be proficient or be able to quickly become proficient with Internet software, Microsoft Teams, Excel, Word, Outlook, Power Point, Tableau, APEX, Command Alkon, Salesforce CRM, and Quote to Cash.

• Manage difficult or emotional customer and or employee situations; Respond promptly to customer and or employee needs; Solicit feedback to improve service; Meet commitments.
• Ability to build partnerships and work collaboratively with others to meet shared objectives.
• Inspire and motivate others to perform well; Give appropriate recognition to others.
• Manage ambiguity
• Follow policies and procedures, support organization's goals and values.

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.