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CRH Americas Careers
Customer Service Representative - Auburn, WA Job
Job Description Job Attributes+
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Job ID
1138214601
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Req #
503331
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Job Location
Auburn, WA 98002, US
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Job Category
Administrative Support and Services
- To answer inbound customer calls in a courteous and professional manner
- To follow up on leads from the Customer Service Centre (Calls OR Website) within 24 hours
- To respond to and investigate customer inquiries, concerns, and issues via phone, mail, and e-mail in a timely and courteous manner
- To handle all transactional sales from qualifying the lead, quote, sales order to delivery
- To handle all “will-call” business
- To utilize price list from C.O.M for all products sold
- To answer customer inquiries and provide appropriate technical and/or product-related information regarding pricing and delivery
- To follow-up on customer issues or orders
- To obtain customer feedback
- To organize and maintain the file system to maintain working knowledge of products and/or services
- To prepare reports and communications as needed
- High school diploma / equivalent
- 2+ years related experience
- Excellent verbal and written communication skills
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Strong organizational skills; able to manage priorities and workflow
- Able to work independently and as a member of various teams
- Versatile, flexible, and willing to work within constantly changing priorities with enthusiasm
- Able to perform diversified clerical functions and basic accounting procedures
- Experience in the construction industry is preferred
- Hourly rate range is $28.00 to $35.00
- Yearly target bonus is 5%
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- A culture that values opportunity for growth, development, and internal promotion
Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
Additional Information
Who We Are
Get what you want out of life with a global company building the world Imagine leveraging your military background and experience at a company that is building the world’s largest bridges, highways and skyscrapers.
We’re hiring the next generation of plant managers, engineers and operations experts.