Customer Service Representative - Bartlesville, OK

• Assist customers with product questions, ordering, order tracking, complaints and problems
• Enter orders into system for billing and delivery
• Prepare quotes and coordinate mailings of literature and samples
• Coordinate delivery schedules with dispatch
• Retrieve needed information for credit department
• Issue credits or debits accurately when applicable
• Set up new customers for sales force
• Answer incoming calls
• Take sales orders from sales representatives and customers by phone, fax, and email
• Run credit card and check approvals
• Categorize, file, and maintain paperwork for audit purposes and file all customer records
• Print and distribute e-mailed customer purchase orders
• Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed

• High school diploma / equivalent or comparable in related experience
• Detailed oriented
• Good with basic math
• Skilled in Microsoft Office suite
• Good organizational and problem-solving skills
• Experience with a multi-line phone system
• Attention to detail
• Pleasant phone personality
• Ability to multi-task
• Ability to sit for extended periods of time
• Ability to perform repetitive motions of the wrist, hands, and fingers to use a computer and keyboard
• Bending and some lifting
• Extensive writing
• Extensive phone and radio use
• Tasks can be very repetitive
• Slight lifting of ship tickets and overnight packages

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.