Customer Service Representative - Fontana, CA

in Fontana, CA

Customer Service Representative - Fontana, CA Job

Job Description Job Attributes+

  • Job ID

    671211701

  • Req #

    288847

  • Job Location

    Fontana, CA 92337, US

  • Job Category

    Customer Service

  • Assist customer with product questions, ordering, order tracking, complaints and problems
  • Enter orders into the system for billing and delivery
  • Prepare quotes and coordinate mailings of literature and samples
  • Retrieve needed information for the credit department
  • Issue credits or debits accurately when applicable
  • Answer incoming calls
  • Assist walk-in counter customers
  • Categorize, file, and maintain ship ticket copies for audit purposes and file all customer records
  • Print and distribute e-mailed customer purchase orders
  • Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed
  • High school diploma /equivalent or comparable in related experience
  • Detailed oriented
  • Good with basic math
  • Skilled in Microsoft Office suite
  • Good organizational and problem-solving skills
  • Experience with a multi-line phone system
  • Attention to detail
  • Pleasant phone personality
  • Ability to multi-task
  • Dispatch experience preferred, but not required
  • Ability to sit for extended periods of time
  • Ability to perform repetitive motions of the wrist, hands, and fingers to use a computer and keyboard
  • Bending and some lifting
  • Extensive writing
  • Extensive phone and radio use
  • Tasks can be very repetitive
  • Slight lifting of ship tickets and overnight packages
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion

CRH Americas is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link

Additional Information

Who We Are

Get what you want out of life with a global company building the world Imagine leveraging your military background and experience at a company that is building the world’s largest bridges, highways and skyscrapers.

We’re hiring the next generation of plant managers, engineers and operations experts.

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