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CRH Americas Careers
Dispatcher- Ready Mix Job
Job Description Job Attributes+
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Job ID
1212768401
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Req #
511763
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Job Location
San Antonio, TX 78249, US
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Job Category
Customer Service
- Dispatcher must be aware of special jobsite conditions that require specific trucks, spacing, material needs, etc.
- Dispatcher needs to be familiar with the delivery area and must be able to assist lost drivers in finding jobsites, determine travel times to jobs.
- Dispatcher must be customer service minded and, be able to keep a level head under stressful conditions in a high paced environment.
- Dispatcher must be able to quickly build rapport and relationships with others, including team members, customers & vendors.
- Responsible for a safe work environment for themselves and co-workers.
- Properly follow all company policies and OSHA/MSHA regulations for safe working procedures and environment. Wear personal protective equipment (PPE) in designated operations and production areas as stated by OSHA and/or MSHA.
- Follow directions of Foreperson as to daily tasks and expectations.
- Display a professional, positive and courteous attitude to co-workers, supervisors, and the general public at all times.
- Reliable attendance is essential to performance in this role.
- Minimum high school/general education degree (GED) required.
- Previous related experience in dispatch for asphalt & aggregate or transportation industry preferred.
- Communicate effectively with customers as well as truck drivers to dispatch orders in a timely and efficient manner.
- Must provide excellent customer service by phone; scheduling and organizing large numbers of people and equipment efficiently and quickly.
- Handle multiple tasks concurrently and perform under pressure.
- Perform opening and closing procedures.
- Must be able to act quickly and creatively to solve problems; work independently and make decisions.
- Utilize GPS tracking software and enter orders into dispatch scheduling software; ability to quickly learn different software programs.
- Strictly adhere to safety requirements, policies, and procedures as outlined in the employee policy manual.
- Report to work at the designated start time.
- Work in a team environment and assist co-workers or supervisors/managers with other duties as required.
- Available to work overtime, nights and weekends when necessary. Reliable attendance is essential in performance of the role.
- Travel and work away from home when necessary.
- Knowledge of asphalt and concrete products, and suitability for their intended use; weights and measures laws and regulations; trucks and transportation requirements and regulations; local area and distances for pricing and delivery.
- Must possess excellent verbal skills.
- Read and understand maps.
- Proficient computer knowledge.
- A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
- Competitive base pay
- Medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
Texas Materials, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
Additional Information
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