Inside Sales Representative - Austin, TX

in Austin, TX

Inside Sales Representative - Austin, TX Job

Job Description Job Attributes+

  • Job ID

    1147993201

  • Req #

    504265

  • Job Location

    Austin, TX 78721, US

  • Job Category

    Sales & Estimating

Job Summary
 

Responsible for inside sales and/or counter sales. The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors in a fast-paced office. Customers include homeowners, developers, contractors, and installers. This position is often combined with customer service initiatives and providing support to Outside Sales Representatives as needed.
 

Job Responsibilities
 

  • Receive customer phone calls; provide support to customers and contractors via phone and in person
  • Provide information and technical information about products and prices
  • Refer to product catalogs and specification guides to determine related product uses and applications
  • Work closely with Outside Sales Representatives regarding sales promotions and initiatives which require phone contact and follow-up along with visits to customers
  • Coordinate mailings of literature and samples
  • Investigate and research all customer inquiries and concerns and follow-up promptly with the customer
  • Help customers with design ideas/problems; provide customer feedback to management
  • Assist with production scheduling, job site coordination, and dispatch
  • Coordinate delivery schedules with Dispatch and maintain customer is informed of such schedules
  • Enter sales orders into computer for tracking
  • Attend training meetings, seminars, bimonthly sales meetings, and schools as required
  • Assist in monthly physical inventory counts, enter and manage inventory in computer system
  • Retrieve information for Credit Department when needed
  • Follow all safety regulations
  • Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed
     

Job Requirements
 

  • High school diploma / equivalent or a comparable combination of education, experience or training in related field
  • Skilled in Microsoft Word, Excel and Outlook
  • Previous sales experience; Knowledge of concrete masonry is a plus
  • Positive attitude and desire to work with a great team in a fast-paced environment
  • Basic math skills
  • Good organizational and problem-solving skills
  • Experience with multi-line phone system
  • Attention to detail
  • Pleasant phone personality
  • Ability to multi-task
  • Spanish / English bilingual required 
  • Ability to sit for extended periods of time
  • Ability to perform repetitive motions of the wrist, hands and fingers to use a computer
  • Bending and some lifting
  • Extensive writing, phone and radio use
  • Tasks can be very repetitive
  • Ability to lift concrete products and other objects weighing up to 50 pounds from floor level to 4 feet high
  • Ability to provide assistance to others in moving heavier or bulkier objects
  • Have good depth perception and color discrimination
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link

Additional Information

Who We Are

Get what you want out of life with a global company building the world Imagine leveraging your military background and experience at a company that is building the world’s largest bridges, highways and skyscrapers.

We’re hiring the next generation of plant managers, engineers and operations experts.

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