Inside Sales Representative - Austin, TX Job
Job Description Job Attributes+
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Job ID
1147993201
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Req #
504265
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Job Location
Austin, TX 78721, US
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Job Category
Sales & Estimating
Job Summary
Responsible for inside sales and/or counter sales. The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors in a fast-paced office. Customers include homeowners, developers, contractors, and installers. This position is often combined with customer service initiatives and providing support to Outside Sales Representatives as needed.
Job Responsibilities
- Receive customer phone calls; provide support to customers and contractors via phone and in person
- Provide information and technical information about products and prices
- Refer to product catalogs and specification guides to determine related product uses and applications
- Work closely with Outside Sales Representatives regarding sales promotions and initiatives which require phone contact and follow-up along with visits to customers
- Coordinate mailings of literature and samples
- Investigate and research all customer inquiries and concerns and follow-up promptly with the customer
- Help customers with design ideas/problems; provide customer feedback to management
- Assist with production scheduling, job site coordination, and dispatch
- Coordinate delivery schedules with Dispatch and maintain customer is informed of such schedules
- Enter sales orders into computer for tracking
- Attend training meetings, seminars, bimonthly sales meetings, and schools as required
- Assist in monthly physical inventory counts, enter and manage inventory in computer system
- Retrieve information for Credit Department when needed
- Follow all safety regulations
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Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed
Job Requirements
- High school diploma / equivalent or a comparable combination of education, experience or training in related field
- Skilled in Microsoft Word, Excel and Outlook
- Previous sales experience; Knowledge of concrete masonry is a plus
- Positive attitude and desire to work with a great team in a fast-paced environment
- Basic math skills
- Good organizational and problem-solving skills
- Experience with multi-line phone system
- Attention to detail
- Pleasant phone personality
- Ability to multi-task
- Spanish / English bilingual required
- Ability to sit for extended periods of time
- Ability to perform repetitive motions of the wrist, hands and fingers to use a computer
- Bending and some lifting
- Extensive writing, phone and radio use
- Tasks can be very repetitive
- Ability to lift concrete products and other objects weighing up to 50 pounds from floor level to 4 feet high
- Ability to provide assistance to others in moving heavier or bulkier objects
- Have good depth perception and color discrimination
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
Additional Information
Who We Are
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