Project Lead - Auburn, WA

Job Summary

The Project Lead is the “voice of the customer” in our Oldcastle Infrastructure (OI) facilities.  The Project Lead is responsible for the customer experience from the point of sale to on-site delivery.  To achieve OI’s goal to enhance “ease of doing business,” a role to represent the customer’s voice in our facilities has been developed to ensure 100% customer satisfaction on ALL sales orders.  Once an opportunity becomes a sales order, the Project Lead drives all activities from the point of sale to on-site delivery including coordinating with engineering, approval of submittals, scheduling with production and on-site delivery with the customer and transportation. 

The Project Lead acts as the main point of contact for customers and vendors on assigned sales orders and is directly responsible for monitoring the project costs and compliance with contract documents, attending job meetings and balancing the customer and OI interests throughout the entire process.

Job Responsibilities

Required Competencies

Process Management – Takes a systematic approach in contributing to making the company’s workflow more effective, efficient, and capable of adapting to an ever-changing environment.

Quality Focus – Ensures that all work in one’s own area of the business, throughout the organization, by vendors, suppliers, etc. is performed with excellence and to high standards for quality and integrity.

Information Seeking – Driven by an underlying curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking a series of questions; or conducting environmental scanning for opportunities or miscellaneous information that may be used in the future.

Planning and Priority Setting – Identifies the priorities, processes, and practical actions that are necessary to achieve an objective or an idea. This requires developing detailed action or project plans, including objectives, accountabilities, time frames, standards, review stages, and contingencies.

Communicating – Provides the information required by others in a concise, direct, and unambiguous way. They perceive how the message affects the receiver and strive to ensure that the receiver clearly understands the specifics and function of the message.

Negotiating – Identifies key bargaining points for all parties and works effectively toward win-win solutions.

Organizational Savvy – Gathers and accurately assesses information related to the organization’s formal and informal communication channels and power relationships.

Key Performance Measurements

Position Requirements

Preferred Requirements

• Salary ranges from $70,000-$80,000
• Yearly Target bonus of 10% based on performance

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.