Quality Supervisor - Regional

• This position reports directly to the Regional Quality Manager
• Involved daily in the production and quality needs of the Southwest region as it relates to Premium Soils
• Hands-on supervisor with flexible working hours based on product and customer demands
• Supervise, direct, and coach quality control employees in both regions who are responsible for enforcing Good Manufacturing Practices (SOP’s – VOP’s) and other quality-related policies to meet product quality standards
• Review Production Batch Records and other manufacturing-related documents to verify compliance and record keeping for all mandated manufacturing processes, quality checks, testing, sampling, and sanitation activities
• Heavily involved with Raw Material Management, inventory of chemicals, peat and bark
• Audit quality control of raw materials, packaging components, labels, and finished products to ensure compliance with established specifications and regulatory standards
• Works with internal and external suppliers to develop testing methods and meeting quality standards
• Promote and follow quality product standards, manufacturing capability and customer requirements
• Works closely with members of management, sales and operators to develop those requirements
• Maintain and develop inspection standards to ensure finished products meet established quality criteria 1 Continuously update product quality documentation system and quality assurance procedures
• Ensure established product quality standards are understood and systems are established to verify compliance and associate’s capability to delivery upon those requirements
• Proactively identify areas where product quality and supporting systems requires corrective action
• When necessary, implement corrective action plans and monitor the effectiveness of the solutions
• Oversee the “On Hold” product program, including the status, release, and destruction of “Rejected” products
• Assist in investigating and correcting quality-related issues (including customer complaints) through collaboration with other departments (8-D’s and PDCA)
• Make proactive recommendations and offering/presenting solutions to the Quality Systems to improve quality and work efficiency
• Share knowledge, skills, and information with other personnel in the Quality Systems & Compliance Department and across functional areas. Supervisor the Training of the Workforce- Utilizing a trainer
• Assist in the implementation of policies, operating procedures, quality systems and programs which ensure proper testing, evaluation, inspection, and technical support to meet product quality standards
• Participate in all new product launches, regulatory, third party and customer audits and inspections, and corrective action response
• Maintain a fair and professional work environment that focuses on the business objectives, but also balances quality of work-life factors for employees
• Attend and participate in all appropriate meetings
• Perform other duties as directed

• Oversight and testing of product formulations
• Inspection, testing and approval of all incoming raw materials and finished goods
• Follow all established specifications and processes
• Alert the manager to correct and deviations
• Periodically weigh bag samples to ensure quality product
• Record data accurately and completed in Quality Control Log
• Evaluate data
• Participate in out-of- specification and failure investigations, recommend corrective actions and investigate and resolve any customer grievances
• Provide/produce and prepare samples for sales as needed
• Adapt to change and overcome resistance

• High School degree required; Associate degree or higher preferred
• 3+ years supervisory experience preferred
• Good written and verbal communication skills
• Able to read and follow step by step instructions and operations manuals Strong organizational skills with attention to detail
• Ability to work independently and as a member of a team
• Adequate computer skills; Microsoft Office, Excel
• Experience with lab and testing procedures preferred
• Some experience working in a manufacturing environment preferred
• Horticulture, growing experience, or gardening is a plus
• Ability to work under pressure (in an extremely fast paced environment), meet deadlines (overtime work required) and make effective decisions
• Ability to adapt to changing organizational and operational needs; ability to lead others through change
• Ability to manage multiple tasks simultaneously
• Skill in organization and prioritization, and attention to details
• Strong collaborator and leader with the ability to work across multiple functions and disciplines
• Must be able to effectively communicate ideas (verbally and in writing), be an initiative-taker and handle difficult reporting situations
• Physically located in or around the Hope, AR area or lives close enough to be able to drive to Hope, AR within 4-5 hours
• While performing the duties of this job, the employee is regularly required to speak or hear
• The employee will be required to stand for extended periods of time
• The employee must have the ability to lift and/or move up to 50 lbs. from the ground level. The need to lift over 50 lbs. may arise from time to time – should this be the case; employees should engage in team lifting and/or use the provided equipment to safely lift
• The employee must have the capability to perform physical activities that require considerable use of arms, legs, and your whole body –bending, crouching, climbing - using steps and ladders, pushing pulling, stooping and reaching
• The employee must be able to work in varying conditions across our sites in the L&G Southwest. Those conditions are often dusty, dirty, muddy, hot, cold, wet, and noisy

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.